PRIVACY POLICY 

 

Last updated: 24/11/25

 

 

1. Introduction

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Rocco Garden Design is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains what information we collect, how we use it, and your rights under UK data protection law.

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2. Information we collect

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We collect the following information when you use our website:

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a) Contact Form

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• Name

• Email address

• Message details

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b) Booking Form / Design Consultation Purchase

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• Name

• Email address

• Phone number (if requested)

• Appointment details

• Payment details (processed securely via our payment provider, (we do not store card information)

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c) Automatically Collected Data

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(Only if you use cookies or analytics – delete if not applicable)

 

• IP address

• Browser type

• Pages visited

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3. How we use your information

 

We use your information to:

 

• Respond to your enquiries

• Provide and manage your design consultation booking

• Send appointment confirmations

• Process payments

• Improve our website and services

• Maintain business and financial records

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4. Legal basis for processing

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We rely on:

 

• Contractual necessity providing your consultation or responding to enquiries

• Legitimate interests, improving our services

• Legal obligation, financial records and invoices

• Consent - if you agree to email marketing (optional)

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5. Sharing your information

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We only share data with:

 

• Email service providers

• Payment processors

• Booking and scheduling software

• Professional advisers (e.g., accountants)

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We never sell your data.

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6. Data storage & security

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We store personal data securely and only for as long as necessary for business, legal, or accounting purposes.

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7. Your rights (UK GDPR)

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You have the right to:

 

• Access your data

• Request correction

• Request deletion

• Object to processing

• Withdraw consent

• Data portability

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To exercise your rights, contact: hello@roccogardendesign.com 

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8. Cookies

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(Include only if used)

We may use cookies or analytics to improve user experience. You can manage cookies via your browser settings.

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9. Contact us

 

Rocco Garden Design -

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Write to us at: 9 Banfield Gardens, Henfield, West Sussex BN5 9FN